CONTACT US

How can we help?

For product questions, order support, or custom 3D-print requests, email support@foxtailglobal.com.

Order support

Please include your order number and a short description of what you need help with. For a damaged or incorrect item, include clear photos of the item and packaging.

Custom 3D-print requests

Before ordering, send the product name, requested size or personalization, and any event deadline. We will confirm what can be made, the price, and the production timeline before you purchase. Please do not order a standard size if you need a different size.

Your payment information

Please do not send credit card numbers or bank details by email.

Frequently asked questions · Custom orders · Shipping

Business information

Foxtail Atelier is operated by Foxtail Global Inc.

Business address: 14175 Telephone Avenue, Suite O, Chino, CA 91710, United States.

Customer support: support@foxtailglobal.com.

Please contact us before sending a return. Return instructions are provided after approval.